What we need before we quote or set up your job
The best files are the ones that let us see the artwork clearly and work out print size, colours and placement without guesswork. For most screen printing jobs, send your logo or design as a clean vector file if you have one, or a high-resolution image if you do not.
If your file is a photo, screenshot, or something pulled from social media, it may still be usable for a rough quote but it is rarely ideal for production. A clear file helps us check line thickness, small lettering, and whether the job will suit one colour prints, multi-colour prints, or a strike-off first.
- Preferred file types: PDF, AI, EPS, SVG or high-resolution PNG
- Send the artwork at actual size where possible
- Keep text readable and avoid blurry exports
- Let us know if the print is for a front chest, back print, sleeve or neck label
Vector files give the cleanest result
For screen printing, vector artwork is usually the cleanest option because it can be scaled without losing quality. That matters when a small chest logo needs to become an oversize back print on hoodies or team shirts. If the file has been traced properly, it usually needs less correction and fewer delays.
If you only have a JPG or PNG, make sure it is sharp and not tiny. A small logo dragged out too far will show jagged edges, broken type and fuzzy colour areas, especially on bold prints. Black text on a white background is not enough on its own if the artwork is low resolution.
- Use outlined text if your fonts may not be available on our side
- Check that lines are thick enough for print and not hairline thin
- Avoid transparent effects, shadows and complex fades unless requested
- Keep separate colours clearly defined for easier separation work
Set your colours correctly from the start
Colour matching is easier when your file tells us exactly what you want. If you have a specific corporate blue, school red or club green, include the colour references you use. Where possible, note the Pantone code or describe the finish you want. This is especially useful when your repeat orders need to stay consistent across batches.
Do not rely on screen colour alone. Phone and laptop screens can make the same shade look very different, and coastal light in Jeffreys Bay can make that even more obvious when you are checking samples. If you are unsure, ask for a sample strike-off before the main run, particularly for multi-colour prints or garments going to different branches.
- Give us the exact shade name or code if you have one
- Tell us whether you want a bright, muted or dark version
- Specify if white ink must sit on a dark garment
- Flag any colour changes between old stock and new stock
Size, placement and garment type matter
A file can be technically correct and still print badly if the placement is wrong for the garment. A cap needs a different setup from a hoodie, and a large back print on a school rugby top is not the same as a neat left chest print on a golf shirt. Tell us the garment type and size range so we can advise on the best print dimensions.
As a guide, placement and size should suit the garment cut, seam shape and intended wear. If the shirt will be used for events, workwear or school sport, we can help you keep the print balanced and practical. Hoodies also need care around the zip area, pouch pocket and hood seam, so a clean file helps us place it correctly first time.
- Say where you want the print: front, back, sleeve or neck label
- Confirm whether the garment is adult, youth or mixed sizing
- Send the garment colour, fabric type and quantity
- Ask about folding and bagging if items must be handed out individually
How to prepare your file before sending it
Take a few minutes to tidy the artwork before you send it and you will usually save time later. Remove unused layers, check spelling, and make sure any placed images are linked correctly or embedded. If you are sending artwork from a designer, ask them to include a preview PDF and the working file if available.
When possible, export one version for viewing and one clean production file. This helps us check the layout quickly and keeps the setup straightforward. If you are sending a reprint of an older job, include the previous print size and garment type so we can match it closely, because small differences can change the finished look.
- Spell-check all names, dates and slogans
- Convert fonts to outlines or curves
- Flatten unnecessary effects and remove hidden elements
- Save a separate copy before making changes
What to include with every artwork submission
The more complete the brief, the less time we spend asking follow-up questions. For schools, surf clubs, businesses and events around Jeffreys Bay, Humansdorp, St Francis Bay, Cape St Francis, Oyster Bay, Kareedouw and Gqeberha, a clear brief makes order handling easier from quote to delivery.
Send the main artwork file plus a short note with the print details. If you want artwork setup, repeat order support or a rush turnaround, say so early. That lets us plan press time, finishing and bulk packing properly, especially during busy weeks when load-shedding or power interruptions can affect scheduling.
- Artwork file and any supporting images
- Print sizes and preferred placement
- Garment type, colour and quantity
- Any deadlines, event dates or hand-out requirements





