How we help before an order goes to press
If you are not sure which print method suits your job, start here. We help with garment choice, print size, colour count and the best placement for T-shirts, hoodies, caps and team wear. For coastal orders in Jeffreys Bay and St Francis Bay, we also talk through fabric choice and care, because salt air and regular washing can affect how a garment holds up over time.
Our sales and quotes team can guide you on what is needed for school events, club tours, staff uniforms or a small run for a local launch. If you have an idea and only rough artwork, we can still help you get it into a print-ready format.
Artwork setup and colour checks
Good artwork saves time and avoids mistakes. Send what you have and we will check the layout, sizing and print position before production starts. If your logo has fine detail or several colours, we will advise on what will print clearly and what may need adjusting.
- Artwork setup for single and multi-colour jobs
- Colour matching for brand colours and school shades
- Sample strike-offs for approval on larger orders
- Advice on print size for chest, back, sleeves and neck labels
For repeat orders, we keep the approved details on file so the next run is faster and consistent. That matters when you are ordering for an event with a fixed date and no room for delay.
Order support for clubs, schools and local businesses
We work with surf-town brands, schools, clubs and small businesses across Kouga and the wider Gqeberha route. Some orders need packed sizes for players, others need folded shirts for a pop-up or bagged stock for resale. Tell us how you want the order handed over and we will plan the finishing around that.
- Folding and bagging for retail or event distribution
- Bulk packing for teams and staff groups
- Repeat order support for ongoing uniforms and merch
- Clear order notes for names, sizes and quantity splits
When a club has three age groups or a school needs mixed sizes, we label the order carefully so collection is easier and there is less sorting to do later.
What to do if your order is urgent
If your deadline is close, send the enquiry as early as possible and include the collection date. We will let you know what can be handled in time and what information is still needed. For urgent local work in Jeffreys Bay, Humansdorp or St Francis Bay, having complete artwork and exact quantities makes the biggest difference.
Load-shedding and municipal interruptions can affect production timing, so we plan jobs with that in mind. For this reason we ask clients to confirm details early, especially for larger team orders or event wear that must be ready on a specific day.
Common support requests we handle every week
Most support requests are simple, but they need proper attention. A missing size, a changed logo, or a colour that must match the original closely can affect the whole run. If something changes after approval, tell us as soon as possible so we can advise on the next step.
- Checking artwork before print
- Confirming garment colours and sizes
- Updating repeat order details
- Clarifying print positions and decoration options
- Helping with collection and pack instructions
We keep communication direct, so you know what is happening and what still needs your sign-off. That saves time for everyone and keeps the job moving.
Meet the people behind the support counter
Brand-On Screen Printing is led by Brandon Michael Jacobs from our Jeffreys Bay industrial area base. The day-to-day support is handled by a working team that knows the process from quote to finish. Leandi Smit handles sales and quotes, Ridwaan Isaacs manages artwork coordination, Thobeka Nene runs press operations, Jason van Rooyen leads finishing, Megan Daniels looks after client liaison, and Anele Mhlabeni manages production. The team works closely together so your order does not get lost between steps.
Whether you are ordering for Jeffreys Bay Printing, Kouga Region Printing or further out toward Gqeberha Printing, the same support process applies. You send the enquiry through our contact page and we take it from there.